Q.What is Exchange Server 2003 SP2?
A.Microsoft is continually investing in Exchange Server to meet the challenges you face in your messaging environments. Service packs are a convenient package of existing updates for a product. SP2 is, however, more than just an update to the Exchange Server 2003 product. It includes significantly improved mobile messaging as well as a host of new enhancements for even better protection, reliability, and easier administration. To find out more, read the Top 10 Reasons to Install Exchange Server 2003 SP2 or study the Exchange Server 2003 SP2 Overview.
Q.How can I get SP2?
A.SP2 is a free upgrade. You can download Exchange Server 2003 SP2 or order the CD for no additional charge. If you reside outside of the
Q.Is there information I should review before installing SP2?
A. Yes. Before installation, you should review the Exchange Server 2003 SP2 Release Notes as well as the Exchange Server 2003 system requirements.
Q.Where can I find out more specific information about the updates included in SP2?
A. The details are included in the Fix List for Exchange Server 2003 SP2 in the Microsoft Knowledge Base.
Q.Are there localized versions of SP2?
A.Yes. SP2 comes in eight supported server languages: Chinese Simplified, Chinese Traditional, French, German, Italian, Japanese, Korean, and Spanish.
Q.Do I need to have Exchange Server 2003 SP1 running on my computer in order to install SP2?
A.No. Service packs are cumulative, meaning they include the updates from all previous service packs. No earlier service pack is required to install the latest service pack. In either case, whether you have already installed Service Pack 1 (SP1) or have only the basic Exchange Server 2003 server software, the process to upgrade is the same. You need only install SP2.
Q.What should I do if I have SP1 deployed?
A. When you install SP2, your environment will be upgraded to SP2.
Q.What if I installed the Community Technology Preview of SP2?
A. Since the Community Technology Preview is not a supported release and is not intended for a production environment, you need to upgrade to SP2. There is no need to uninstall the Community Technology Preview—simply install SP2 directly.
Q.Which devices are compatible with the new mobility features of SP2?
A. Microsoft Windows Mobile–based devices require the Messaging and Security Feature Pack for Windows Mobile 5.0. Devices and upgrades with the Messaging and Security Feature pack will be available sometime in early 2006 through major device makers (OEMs) and mobile operator partners. Contact your device maker or mobile operator for more details regarding availability, or visit the Windows Mobile Web site and learn about signing up for e-mail announcements delivered directly to you. Additionally, Exchange ActiveSync is licensed to other equipment and software manufacturers, enabling them to offer devices and applications that synchronize directly with Exchange Server. To read about Exchange ActiveSync and the devices that interoperate with Exchange Server, see the Exchange Server 2003 and Mobile Devices page.
Q.How do you administer the new remote wipe feature in SP2?
A.The new remote wipe capability requires the Microsoft Exchange ActiveSync Mobile Web Administration tool, one of a collection of Web tools that will be available in late 2005. The Exchange ActiveSync Mobile Administration Web tool was created as a separate Web tool so that Help desk staff or non–Exchange Server administrators can be delegated the right to manage devices.
Q.Is the Microsoft Exchange Intelligent Message Filter part of SP2?
A.Yes, it is now built in to Exchange Server 2003 SP2. This new filter extends the antispam capabilities of Exchange Server 2003 to protect your messaging environment from phishing schemes and also from domain spoofing tactics through integration with the Sender ID framework.
Q.Does SP2 work on Microsoft Windows Small Business Server 2003?A.
Yes. Windows Small Business Server 2003 with SP1 fully supports Exchange Server 2003 SP2. Exchange Server 2003 SP2 was tested to ensure compatibility.
Q.Did the storage limit change for SP2?
A.Based on feedback from customers and because of the evolution of e-mail usage, we are increasing the storage limit for Exchange Server 2003 Standard Edition with SP2 to 75 gigabytes (GB). In order to prevent the database from growing unexpectedly after an upgrade to SP2, the limit is set to 18 GB and can be set up to 75 GB by using a registry key. For more information about setting the limit, see the Exchange Server 2003 Help, updated during the SP2 installation.
Q.Does the storage limit change apply to Windows Small Business Server 2003?
A.Yes. Windows Small Business Server 2003 users can take advantage of the storage limit changes implemented in Exchange Server 2003 SP2.
Q.What should I know about certificate-based authentication for mobile devices?
A. Certificate-based authentication is likely to be unnecessary unless you have unique security needs. With the centralized device password management available in Exchange Server 2003 SP2, it is very easy to set up policies that help secure your mobile device. You should only consider certificate-based authentication when it is not possible to store logon credentials on the device. The Microsoft Exchange ActiveSync Certificate-based Authentication tool that is required for configuration will be available in early 2006.
Q.Is it true that the new remote wipe feature in SP2 requires a separate tool?
A. Yes. The new remote wipe capability requires the Microsoft Exchange ActiveSync Mobile Administration Web tool.
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